Introduction
PayGhor is a rent and service charge management platform designed to simplify invoice creation, rent tracking, service charge management, and related financial operations for property owners, tenants, and administrators.
This Privacy Policy explains how we collect, use, store, and protect your information when you use the PayGhor mobile application and web services (collectively referred to as "Service").
By using PayGhor, you agree to the practices described in this policy.
Information We Collect
We collect information to provide better services and improve user experience.
Personal Information
- Full name
- Phone number
- Email address
- National ID or verification details (if required by organization)
Account & Property Information
- User role (Owner, Tenant, Admin)
- Property details (flat, building, unit information)
- Rent and service charge records
- Invoice and payment history
Usage Data
- Login activity
- Device information (device type, OS version)
- App usage logs and interaction data
Payment Information
- Transaction records
- Payment status
- Payment method references (we do not store full card/banking details; handled by third-party payment gateways)
How We Use Your Information
We use collected data to:
- Manage rent and service charge systems
- Generate invoices and payment records
- Provide notifications and reminders
- Improve system performance and user experience
- Ensure security and prevent fraud
- Comply with legal obligations
Data Sharing
We may share information only in the following cases:
- With authorized administrators of your organization/property
- With trusted third-party service providers (e.g., SMS, email, payment gateways)
- When required by law or government authority
Data Storage and Security
We implement industry-standard security measures to protect your data, including:
- Encrypted data transmission (SSL/TLS)
- Secure database storage
- Role-based access control
- Regular security monitoring and updates
However, no system is 100% secure, and we cannot guarantee absolute security.
Data Retention
We retain your data as long as your account is active or as needed to provide services. Data may be deleted upon account termination, subject to legal or operational requirements.
Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account (subject to system constraints)
- Restrict certain processing activities
Third-Party Services
PayGhor may integrate with third-party services such as:
- Payment gateways
- SMS/email services
- Cloud hosting providers
These services have their own privacy policies, and we are not responsible for their practices.
Children's Privacy
PayGhor is not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
International Use
If you access PayGhor from outside your country, your data may be transferred and processed in servers located in different regions.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted within the app or official website. Continued use of the service means you accept the updated policy.
Contact Us
If you have any questions regarding this Privacy Policy, please contact: